This article explains how to use an HSA or FSA card as a payment method for Levity, when to confirm purchase eligibility with your HSA or FSA issuer, and how to request documentation for reimbursement.
Using an HSA or FSA card
Levity accepts HSA and FSA cards as a payment method.
Before using an HSA or FSA card, Levity recommends confirming with your HSA or FSA issuer that the purchase is eligible under your plan.
Requesting documentation for reimbursement
If you need documentation for reimbursement, Levity can provide the documentation for you.
Documentation requests can take up to 7 days to process. Once the documentation is ready, Levity will email the documentation to you directly.
Need further assistance?
Contact the Levity Customer Care Team if you have questions or need help using an HSA or FSA card, confirming payment eligibility, or requesting reimbursement documentation.
To contact the Levity Customer Care Team:
Go to any Levity page.
Click the lavender box with the black chat bubble in the bottom-right corner of the page.
Send a message explaining that you need help with HSA or FSA payment or reimbursement documentation.
The Levity Customer Care Team is available to support you.
If you still need help after reviewing the information above, additional assistance is available