This article explains how patients may use a Health Savings Account, or HSA, or a Flexible Spending Account, or FSA, for a Levity subscription. Use this article to understand when a Medical Necessity Letter may be required, who decides whether HSA or FSA reimbursement is approved, and how to request support from Levity.
Using an HSA or FSA
Many patients use their HSA or FSA to cover their Levity subscription.
However, most HSA and FSA administrators require a Medical Necessity Letter before approving reimbursement for telehealth and prescription weight loss treatments.
Medical Necessity Letter requirements
A Medical Necessity Letter may help support your reimbursement request, but a Medical Necessity Letter does notguarantee HSA or FSA approval.
Your HSA or FSA account administrator makes the final determination about whether your Levity subscription is eligible for reimbursement.
What Levity can and cannot do
Levity can help you with receiving a Medical Necessity Letter.
Levity cannot submit documentation directly to your benefits provider on your behalf.
Check with your HSA or FSA administrator
Before submitting a reimbursement request, check with your HSA or FSA administrator for any additional documentation requirements.
Your HSA or FSA administrator can confirm what documentation is needed and whether your Levity subscription may be eligible under your plan.
Need further assistance?
Contact the Levity Customer Care Team if you have questions or need help receiving a Medical Necessity Letter for your HSA or FSA reimbursement request.
To contact the Levity Customer Care Team:
Go to any Levity page.
Click the lavender box with the black chat bubble in the bottom-right corner of the page.
Send a message explaining that you need help receiving a Medical Necessity Letter for HSA or FSA reimbursement.
The Levity Customer Care Team is available to support you.
If you still need help after reviewing the information above, additional assistance is available