This article explains how Levity dosage adjustments are reviewed, how your monthly treatment check-in affects your dose, when to complete your check-in, what to do if you submit incorrect information, and how to request a dosage increase or decrease. Use this article if you want to change your current dose, report side effects, request a dose increase, request a dose decrease, or understand how Levity prescribers make dosing decisions.
Overview
Levity dosage adjustments are determined using the information provided during your monthly treatment check-in.
Providing accurate and timely information helps your prescriber make safe and appropriate dosing decisions based on:
Your treatment progress
Side effects or tolerability
Weight loss response
Changes to your medical history
Current medications or lab results
How is my dosage determined?
Monthly check-in questionnaire
Each month, Levity sends a follow-up check-in request before your next refill is processed.
During your monthly check-in, you may be asked about:
Your current medication dose
Side effects or symptoms
Appetite and weight loss progress
New medications or medical conditions
Treatment goals and overall response
Providing complete and accurate information helps support safe prescribing decisions.
Prescriber review
After submission, a licensed clinician reviews your monthly check-in before your next prescription is approved.
The prescriber may decide to:
Maintain your current dose
Increase your dose
Decrease your dose
Delay or pause treatment if medically necessary
Dose decisions are based on both safety and treatment effectiveness.
When should I complete my monthly check-in?
Recommended timing
Complete your monthly check-in within approximately 7 days before your next scheduled order date.
This timing helps ensure:
Your prescriber reviews recent treatment information
Your next shipment is not delayed
Your requested dose adjustment can be considered in time
Avoid submitting too early
Submitting your check-in too early may not accurately reflect:
Recent side effects
Current treatment response
Updated progress information
Avoid submitting too late
If you miss the check-in window:
Your refill may process at your current dose
Dose adjustments may need to wait until the next refill cycle
What if I submitted incorrect information?
If you notice an error after submitting your monthly check-in, contact the Levity Customer Care Team as soon as possible.
Examples of incorrect information may include:
Entering the wrong current dose
Missing side effect information
Incorrect weight or progress details
Missing medical updates
You can contact Levity at:
The Levity website chat support feature
Can my information be corrected?
Before clinical review
If your monthly check-in has not yet been reviewed, the Levity team may be able to update the information before prescribing decisions are made.
After prescription approval
If your prescription has already been approved and processed:
Dose changes for the current refill may no longer be possible
Adjustments may need to wait until the next monthly cycle
How do I request a dosage increase or decrease?
1. Complete your monthly check-in fully
Provide detailed and honest information about:
Side effects
Appetite changes
Weight loss plateaus
Tolerability concerns
Progress toward treatment goals
2. Indicate your requested dosage change
During your check-in, explain whether you believe:
A higher dose may be appropriate
A lower dose may improve tolerability
Your current dose should remain unchanged
Including clear reasons helps support clinical review.
3. Upload supporting information if available
You may be able to upload supporting documents such as:
Recent lab results
Blood glucose records
Notes from another healthcare provider
Relevant medical updates
Supporting documentation may help provide additional clinical context.
4. Prescriber evaluation
The Levity clinician reviews your request alongside:
Your medical history
Previous treatment response
Side effects
Current treatment progress
The clinician may:
Approve the requested adjustment
Recommend a different dose
Decline the adjustment if not considered medically appropriate
5. Receive confirmation
You will receive confirmation through:
Email communication
Your Levity patient dashboard
If approved, your next refill will reflect the updated dose.
What happens after a dosage adjustment is approved?
Pharmacy processing and shipping
Approved dosage changes are applied during the standard processing timeline.
Most orders are:
Processed within approximately 5–7 business days
Shipped using FedEx Overnight delivery
Ongoing monthly monitoring
Monthly check-ins remain required after a dose adjustment.
Ongoing monitoring helps clinicians:
Track your response to the new dose
Monitor side effects
Determine whether further adjustments are needed
What if I miss the deadline to request a dosage change?
If you miss your monthly check-in deadline:
Your refill may process at your current dose
Requested dose changes may need to wait until the next cycle
Can exceptions ever be made?
If you missed the deadline because of circumstances such as:
Illness
Technical issues
Dashboard access problems
Contact the Levity Customer Care Team as soon as possible.
In some situations, an accelerated review may be possible.
Tips for a successful dosage adjustment request
To help support an accurate clinical review:
Provide detailed information about side effects and progress
Include accurate dates for symptom or dose changes
Upload recent lab work where relevant
Respond promptly to follow-up requests
Complete your check-in before the deadline
Need help or have questions?
You can contact the Levity Customer Care Team by using the lavender chat icon with the black speech bubble located in the bottom-right corner of the Levity website.
If you still need help after reviewing the information above, additional assistance is available.