This article explains why higher GLP-1 medication doses are not typically available during an initial order, why a licensed prescriber must approve dose increases, how to request a higher dose through your Levity account, and what happens after you submit a higher dose request. Use this article if you have already placed your first order and want to know how dose increases are reviewed.
Ordering a Higher Dose After Your First Order
To support patient safety and appropriate treatment progression, higher GLP-1 medication doses are not typically available during an initial order.
Any dose increase must be reviewed and approved by a licensed prescriber before a higher dose can be dispensed.
Why is approval required for higher doses?
Clinical safety
Increasing a GLP-1 medication dose should only happen when medically appropriate.
Your prescribing clinician may review:
Your response to treatment
Side effects or tolerability
Weight loss progress
Current medical conditions
Previous medication history
Gradual dose escalation helps reduce the risk of common side effects such as:
Nausea
Vomiting
Diarrhea
Constipation
Stomach discomfort
Prescription and regulatory requirements
A valid and up-to-date prescription is required before Levity can dispense a higher medication dose.
Dose increases must follow clinical prescribing protocols and applicable pharmacy regulations.
How do I request a higher dose after my first order?
1. Complete your first order and begin treatment
Patients are generally expected to begin treatment using the prescribed starting dose before requesting a higher dose.
This allows the clinical team to assess:
Treatment response
Side effects
Medication tolerance
Early progress
2. Obtain updated clinical documentation if requested
Some patients may be asked to provide updated clinical documentation supporting the requested dose increase.
This may include:
A provider note
An updated prescription
Relevant medical information
Progress updates or lab results where appropriate
3. Submit your request through your Levity account
To submit documentation for review:
Log in to your Levity patient dashboard
Open the “Support” or “Contact Care” section
Upload any requested documentation
Submit your higher dose request for clinical review
What happens after I request a higher dose?
Clinical review (typically 1–2 business days)
The Levity clinical team will review:
Your medication history
Current treatment progress
Side effects or symptoms
Supporting documentation if provided
Additional information may occasionally be requested before a decision is made.
Approval and pharmacy processing (typically 5–7 business days)
If the higher dose is approved:
Your prescription will be updated
Your next order will be processed at the approved dose
Pharmacy fulfillment and shipping timelines will follow standard processing times
Why are ongoing monthly check-ins important?
Monthly check-ins help Levity clinicians monitor whether your current dose remains safe, effective, and appropriate.
During monthly check-ins, clinicians may:
Review side effects
Assess weight loss progress
Adjust treatment plans
Recommend maintaining or changing your dose
If you experience side effects after increasing your dose, contact the Levity clinical team for guidance as soon as possible.
Need further assistance?
You can contact the Levity Customer Care Team by using the lavender chat icon with the black speech bubble located in the bottom-right corner of the Levity website.
If you still need help after reviewing the information above, additional assistance is available.