This article explains Levity’s current pause on new customer sign-ups for Semaglutide treatment. Use this article to understand why new sign-ups are paused, whether pricing is changing, how existing customers will receive updates, and what to do if you have an order issue.
Why Levity paused new Semaglutide customer sign-ups
Levity has paused new customer sign-ups while assessing recent developments in the availability of Semaglutide in the United States.
This pause allows Levity to make the best decisions for customers and the business.
How long the pause will last
Levity is actively monitoring Semaglutide availability, but there is no definitive timeline for how long the pause on new customer sign-ups will last.
If anything changes, Levity will provide an update well in advance.
Will my treatment price change?
At this time, treatment pricing remains the same.
Levity is continuing to assess market conditions and will communicate any pricing updates if needed.
Will Levity accept new customers again in the future?
Levity is actively assessing the situation and will provide updates as soon as there is more clarity.
Levity appreciates your patience while the Semaglutide availability situation is being reviewed.
What should I do if I have an issue with my order?
If you experience an issue with your order, contact the Levity customer support team - they can assist with order-related concerns.
How will I know if anything changes?
Levity will notify all existing customers by email if there are any updates about access to treatment.
To make sure you receive updates, keep your contact details up to date in your account settings.
If you still need help after reviewing the information above, additional assistance is available